THE EPIC IS OPEN WITH MODIFIED OPERATIONS

Temporary Hours of Operation:
Monday – Friday: 5:30 a.m. – 2:00 p.m. & 4:00 p.m. – 9:00 p.m.
There is a 2-hour closure period for a facility wide deep clean from the hours of 2:00 p.m. – 4:00 p.m.
Saturday: 8:00 a.m. – 4:00 p.m.
Sunday: CLOSED

PHASE 2 UPDATES - EFFECTIVE JUNE 15, 2020

Accepting NEW members beginning Monday, June 15

  • Due to current modified operations – 50% discount on 1-month, 3-month, or monthly auto-draft plans.
  • No annual paid in full memberships, Epic/Epic Waters Combo Pass, upgrades or day passes available at this time.
  • We will not be allowing any in-person tours at this time. Please check out our Virtual Tour of our facility under modified operations here.
  • Temporary fitness facility age policies apply – No one under the age of 12 is allowed to enter the facility. Ages 12-15 must be accompanied by an adult 18+.
  • Gloves that cover your fingertips to your wrist are required throughout the facility.  Masks are recommended.

PHASE 3 UPDATES - EFFECTIVE JULY 6, 2020

The Epic pool will be open for lap swim and limited open swim times.

Fitness Swim – 4 lap lanes, Multi-Purpose pool, Vortex, Hot Tub, Jet Tub
Mornings
Monday – Friday – 6:00 a.m. – 10:00 a.m.
Saturday: 8:30 a.m. – 12:00 p.m.

Evenings
Monday/Wednesday/Friday: 4:00 p.m. – 8:00 p.m.

Family Swim – Kiddie Area, Tube Slide, Main Pool, Hot Tub, Vortex, Jet Tub
Tuesday/Thursday: 4:00 p.m. – 8:00 p.m.
Saturday: 12:00pm – 3:30pm

MODIFIED OPERATIONS

The Epic will temporarily operate as a fitness facility ONLY with access to self-directed fitness floor activities and indoor walking/jogging track usage. The age requirements for facility entry will be adjusted to 12 years of age or older. Ages 12 – 15 must be accompanied by an adult 18+. Unfortunately, due to the modified operations, we cannot allow ages 11 & under access to the facility at this time.
Unfortunately these amenities will not be available at this time and are subject to change as we implement additional phases of our facility:
  • Group Fitness, CrossFit, & Olympic weightlifting classes
  • Aquatics area
  • Basketball court & multi-purpose court for open play sports
  • Game room, Zone 1317 teen room, & KidsPlay parent play times
  • KidsPlay/TinyTots babysitting services
  • Personal training services
  • Massage therapy sessions
  • Outdoor fitness turf & equipment container
  • Epic Eats Café
  • Recording studio sessions
  • Programming and events such as art, culinary, theater, dance, athletic, & youth classes
  • Locker room access to showers and lockers (restrooms usage only)
  • Water fountains with exception of the (2) water bottle fill stations by the locker rooms. It is highly recommended you bring your own water bottle filled prior to visiting the facility.

MEMBERSHIP DETAILS

You may ask, “How does this modified opening effect your current membership plan?”
  • Annual membership purchases: Due to the initial closure timeframe dating back to March 14 and the limited amenities available at our facility during this reopening phase, all annual membership plans will receive a 6 month extension! You do not need to contact The Epic to apply this change as it will automatically be applied
  •  Annual Epic/Epic Waters combo pass purchases: All annual combo passes will also receive a 6 month extension at both facilities! You do not need to contact to apply this change as it will automatically be applied.
  • Annual upgrade purchase: You may choose to add the 6 month extension to your upgrade or opt for a prorated refund of this upgrade dating back to the March 14 closure as the availability for upgrade usage for GroupFit, CrossFit, KidsPlay/TinyTots, and VIP Parking is unknown at this time. The 6 month extension will be applied by default, please email us at jointheepic@gptx.org if you prefer a prorated refund for your annual upgrade plan.
  • Monthly auto-draft membership plans: All auto-draft membership plans were cancelled during the closure period. You will not automatically be charged when we reopen as these memberships plans were deactivated. We hope to have you back as an active member, but it is solely your decision whether or not to re-enroll. Due to the temporary amenities available, the standard monthly auto-draft fees will be adjusted to a 50% discount for a temporary time until more amenities become available.
  • Monthly auto-draft upgrades: Similar to the membership plan, these upgrades were cancelled and you are not being charged and will not have an active upgrade. Since these upgrade amenities are not available at this time, auto-draft upgrades will not be available for purchase until further notice.
  • We currently are not accepting new members at this time. Members with active monthly auto draft, 1-month, and 3-month memberships purchased prior to closing March 14th are eligible to re-enroll in the membership plan. Payment is due at the time of re-enrollment.
  • Day passes, guests, and drop-ins will not be available at this time.
  • There will be no cash handling or exchanging of any kind. All transactions must by made by credit or debit card.
  • We are currently in the process of switching software providers for our facility. Your first visit back to The Epic will require a new picture taken for our system, verification of account information, and possible redistribution of membership cards. Those on the monthly auto-draft plan will need to bring their Visa, Mastercard, or Discover card they would like to use for re-enrollment payment. We appreciate your patience during this time.

FACILITY PROTOCOLS

What to expect when visiting The Epic:
  • In compliance with state orders, we will operate at a maximum 25% capacity. However, The Epic has the right to use discretion and limit that number further for the safety of everyone in the building.
  • Each area throughout the facility will have a limited capacity of people allowed in each space.
  • Equipment has been spaced, at least 6 ft apart, across other areas of the building including the Grand Atrium, basketball court, multi-purpose court, and 2nd floor common areas in order to enhance social distancing. Some equipment may not be accessible at this time or may not have dedicated tv screens.
  • All members and staff entering the facility will be subject to a screening process, including temperature checks.
  • All participants must wear protective gloves covering the entirety of their fingers at all times in the facility. Protective masks are highly recommended.
  • Epic staff will have protective wear such as masks, gloves, and sneeze guards at desks for their protection. Please maintain proper social distancing throughout the facility including interaction with staff.
  • The VIP entrance will be temporarily closed. EVERYONE must enter and exit through the MAIN entrance, located in the main breezeway between The Epic & EpicWaters. This allows for close monitoring of the capacity limits.

QUESTIONS

Should you have any questions, please email us at jointheepic@gptx.org or contact us at 972-339-3742 during the limited staffed hours of 9:00 a.m. – 4:00 p.m. Monday – Friday until our re-opening occurs on Tuesday, May 26!
We can ensure you that The City of Grand Prairie, Parks, Art & Recreation Department, and The Epic did not make any of these decisions lightly and would not open the facility without the safety of everyone top of mind. We want to assist you in your fitness journey and hope this modified opening helps you Reboot Your Life!